/* Keystone Support – Client Portal Styles (Dark Theme) */

:root {
    --ks-navy:   #0a0f1e;
    --ks-deep:   #080c18;
    --ks-steel:  #1a2236;
    --ks-card:   #111827;
    --ks-border: rgba(255,255,255,0.08);
    --ks-accent: #0070b7;
    --ks-accent-hover: #005a93;
    --ks-white:  #f0f4ff;
    --ks-muted:  #8892a4;
}

.ks-portal {
    max-width: 860px;
    margin: 0 auto;
    padding: 20px 0;
    font-family: 'DM Sans', -apple-system, BlinkMacSystemFont, sans-serif;
    color: var(--ks-white);
}

/* Header bar */
.ks-portal-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 28px;
    flex-wrap: wrap;
    gap: 12px;
    padding-bottom: 24px;
    border-bottom: 1px solid var(--ks-border);
}
.ks-portal-header h2,
.ks-portal .ks-portal-header h2 { margin: 0 0 4px; font-size: 22px; color: #ffffff !important; }
.ks-portal-header p,
.ks-portal .ks-portal-header p  { margin: 0; color: #8892a4 !important; }

/* Buttons */
.ks-btn {
    display: inline-block;
    padding: 10px 20px;
    background: var(--ks-accent);
    color: #fff !important;
    border-radius: 4px;
    text-decoration: none;
    font-size: 14px;
    font-weight: 600;
    border: 2px solid var(--ks-accent);
    cursor: pointer;
    transition: all .15s;
    white-space: nowrap;
    font-family: inherit;
}
.ks-btn:hover { background: var(--ks-accent-hover); border-color: var(--ks-accent-hover); }
.ks-btn-outline {
    background: transparent;
    color: var(--ks-accent) !important;
}
.ks-btn-outline:hover { background: var(--ks-accent); color: #fff !important; }
.ks-btn-link { color: var(--ks-muted); text-decoration: none; font-size: 14px; padding: 10px; }
.ks-btn-link:hover { color: var(--ks-white); }

/* Notices */
.ks-notice {
    padding: 12px 16px;
    border-radius: 6px;
    margin-bottom: 20px;
    font-size: 14px;
    background: var(--ks-steel);
    color: var(--ks-muted);
    border: 1px solid var(--ks-border);
}
.ks-notice-success { background: rgba(39,174,96,0.15); color: #5dbb7a; border-color: rgba(39,174,96,0.3); }
.ks-notice a { color: var(--ks-accent); }

/* Card */
.ks-card {
    background: var(--ks-card);
    border: 1px solid var(--ks-border);
    border-radius: 8px;
    padding: 24px;
    margin-bottom: 20px;
}
.ks-card h3 { margin: 0 0 16px; font-size: 16px; color: var(--ks-white); }

/* Ticket list */
.ks-ticket-list { display: flex; flex-direction: column; gap: 8px; }
.ks-ticket-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 16px 20px;
    background: var(--ks-card);
    border: 1px solid var(--ks-border);
    border-radius: 8px;
    text-decoration: none;
    color: inherit;
    transition: all .15s;
    gap: 12px;
}
.ks-ticket-row:hover { border-color: var(--ks-accent); box-shadow: 0 2px 12px rgba(0,112,183,0.15); }
.ks-ticket-row-left  { display: flex; align-items: center; gap: 14px; min-width: 0; }
.ks-ticket-row-right { display: flex; align-items: center; gap: 8px; flex-shrink: 0; }
.ks-ticket-number  { font-size: 12px; font-weight: 700; color: var(--ks-accent); white-space: nowrap; font-family: 'DM Mono', monospace; }
.ks-ticket-subject { font-weight: 600; color: #8892a4; font-size: 15px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 360px; }
.ks-ticket-date    { font-size: 12px; color: var(--ks-muted); margin-top: 2px; }
.ks-arrow { color: rgba(255,255,255,0.2); font-size: 20px; }

/* Status badges */
.ks-status, .ks-priority {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 600;
    white-space: nowrap;
}
.ks-status-open        { background: rgba(231,76,60,0.15);  color: #e87d71; border: 1px solid rgba(231,76,60,0.3); }
.ks-status-in-progress { background: rgba(243,156,18,0.15); color: #f5b942; border: 1px solid rgba(243,156,18,0.3); }
.ks-status-resolved    { background: rgba(39,174,96,0.15);  color: #5dbb7a; border: 1px solid rgba(39,174,96,0.3); }
.ks-status-closed      { background: rgba(255,255,255,0.06); color: var(--ks-muted); border: 1px solid var(--ks-border); }
.ks-priority-low    { background: rgba(0,112,183,0.12); color: #5aaede; border: 1px solid rgba(0,112,183,0.3); }
.ks-priority-normal { background: rgba(0,112,183,0.12); color: #5aaede; border: 1px solid rgba(0,112,183,0.3); }
.ks-priority-high   { background: rgba(243,156,18,0.15); color: #f5b942; border: 1px solid rgba(243,156,18,0.3); }
.ks-priority-urgent { background: rgba(231,76,60,0.15);  color: #e87d71; border: 1px solid rgba(231,76,60,0.3); }

/* Empty state */
.ks-empty-state {
    text-align: center;
    padding: 60px 20px;
    color: var(--ks-muted);
}
.ks-empty-state span { font-size: 48px; display: block; margin-bottom: 16px; }
.ks-empty-state h3   { font-size: 20px; color: var(--ks-white); margin: 0 0 8px; }
.ks-empty-state p    { margin: 0 0 20px; }

/* Login prompt */
.ks-login-prompt { display: flex; justify-content: center; padding: 60px 20px; }
.ks-login-box {
    text-align: center;
    padding: 40px;
    background: var(--ks-card);
    border: 1px solid var(--ks-border);
    border-radius: 12px;
    max-width: 360px;
    width: 100%;
}
.ks-login-icon { font-size: 40px; display: block; margin-bottom: 12px; }
.ks-login-box h3 { margin: 0 0 8px; font-size: 20px; color: var(--ks-white); }
.ks-login-box p  { color: var(--ks-muted); margin: 0 0 20px; }

/* Form */
.ks-form-group { margin-bottom: 18px; }
.ks-form-group label {
    display: block;
    font-weight: 600;
    font-size: 14px;
    color: var(--ks-white);
    margin-bottom: 6px;
}
.ks-required { color: #e87d71; }
.ks-form-group input[type="text"],
.ks-form-group select,
.ks-form-group textarea,
.ks-reply-form textarea {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--ks-border);
    border-radius: 6px;
    font-size: 14px;
    font-family: inherit;
    box-sizing: border-box;
    transition: border-color .15s;
    background: rgba(255,255,255,0.05);
    color: #8892a4;
}
.ks-form-group input::placeholder,
.ks-form-group textarea::placeholder { color: var(--ks-muted); }
.ks-form-group select option { background: var(--ks-card); color: var(--ks-white); }
.ks-form-group input:focus,
.ks-form-group select:focus,
.ks-form-group textarea:focus,
.ks-reply-form textarea:focus {
    outline: none;
    border-color: var(--ks-accent);
    box-shadow: 0 0 0 3px rgba(0,112,183,0.2);
}
.ks-form-actions { display: flex; align-items: center; gap: 16px; margin-top: 4px; }

/* Ticket view – meta bar */
.ks-ticket-meta-bar {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 20px;
    flex-wrap: wrap;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--ks-border);
}
.ks-meta-date { font-size: 13px; color: var(--ks-muted); margin-left: auto; }

/* Thread */
.ks-thread { display: flex; flex-direction: column; gap: 16px; margin-bottom: 20px; }
.ks-message { display: flex; gap: 14px; align-items: flex-start; }
.ks-message-staff { flex-direction: row-reverse; }
.ks-message-avatar {
    width: 40px; height: 40px;
    border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    font-weight: 700; font-size: 15px;
    flex-shrink: 0;
}
.client-avatar { background: var(--ks-steel); color: var(--ks-white); border: 1px solid var(--ks-border); }
.staff-avatar  { background: var(--ks-accent); color: #fff; font-size: 18px; }
.ks-message-bubble {
    background: var(--ks-card);
    border: 1px solid var(--ks-border);
    border-radius: 8px;
    padding: 14px 18px;
    max-width: calc(100% - 60px);
    flex: 1;
}
.ks-message-staff .ks-message-bubble { background: rgba(0,112,183,0.1); border-color: rgba(0,112,183,0.25); }
.ks-message-meta { display: flex; justify-content: space-between; font-size: 12px; color: var(--ks-muted); margin-bottom: 8px; }
.ks-message-meta strong { color: var(--ks-white); }
.ks-message-text { font-size: 14px; line-height: 1.7; white-space: pre-wrap; color: rgba(240,244,255,0.85); }

.ks-reply-form h3 { margin-bottom: 12px; color: var(--ks-white); }
.ks-reply-form textarea { width: 100%; box-sizing: border-box; margin-bottom: 12px; }

/* Error */
.ks-error { color: #e87d71; padding: 12px; background: rgba(231,76,60,0.1); border-radius: 6px; border: 1px solid rgba(231,76,60,0.3); }

/* Contact form wrap */
.ks-contact-wrap { max-width: 700px; }

/* Dev Links */
.ks-dev-links {
    background: var(--ks-card);
    border: 1px solid var(--ks-border);
    border-radius: 10px;
    padding: 24px;
    margin-bottom: 28px;
}
.ks-dev-links-title {
    margin: 0 0 6px;
    font-size: 16px;
    font-weight: 600;
    color: var(--ks-white);
}
.ks-dev-links-intro {
    margin: 0 0 18px;
    font-size: 13px;
    color: var(--ks-muted);
}
.ks-dev-links-grid {
    display: flex;
    flex-direction: column;
    gap: 10px;
}
.ks-dev-link-card {
    display: flex;
    align-items: center;
    gap: 14px;
    background: var(--ks-steel);
    border: 1px solid var(--ks-border);
    border-radius: 8px;
    padding: 14px 16px;
    text-decoration: none;
    color: inherit;
    transition: border-color 0.2s, background 0.2s;
}
.ks-dev-link-card:hover {
    border-color: var(--ks-accent);
    background: rgba(0,112,183,0.12);
}
.ks-dev-link-icon {
    font-size: 22px;
    flex-shrink: 0;
    opacity: 0.85;
}
.ks-dev-link-body {
    flex: 1;
    min-width: 0;
}
.ks-dev-link-title {
    font-size: 14px;
    font-weight: 600;
    color: var(--ks-white);
    margin-bottom: 2px;
}
.ks-dev-link-desc {
    font-size: 13px;
    color: rgba(240,244,255,0.7);
    margin-bottom: 4px;
}
.ks-dev-link-url {
    font-size: 11px;
    color: var(--ks-accent);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
.ks-dev-link-arrow {
    font-size: 18px;
    color: var(--ks-muted);
    flex-shrink: 0;
    transition: color 0.2s;
}
.ks-dev-link-card:hover .ks-dev-link-arrow { color: var(--ks-accent); }

/* Responsive */
@media (max-width: 600px) {
    .ks-ticket-row-right { display: none; }
    .ks-ticket-subject { max-width: 200px; }
    .ks-message-staff { flex-direction: row; }
    .ks-dev-link-url { display: none; }
}